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Terms of Service

Last updated: 1 May 2026

The service

Travel Sane parses travel booking confirmations and organises them into a chronological timeline with gap detection. By using Travel Sane, you agree to these terms.

Your account

You must provide a valid email address to create an account. You are responsible for all activity under your account. We use magic links — there are no passwords to manage.

Free and Pro tiers

The free tier allows one active trip and up to ten bookings. The Pro tier (paid monthly or annually) removes these limits. Pricing is displayed at checkout and may change with notice. Subscriptions renew automatically and can be cancelled at any time from your account settings — cancellation takes effect at the end of the current billing period.

Acceptable use

You may use Travel Sane for personal travel organisation. You may not:

  • Attempt to reverse-engineer, scrape, or overload the service
  • Use the service on behalf of others commercially without permission
  • Submit content that violates applicable law

Parsing accuracy

Travel Sane uses AI to extract data from booking confirmations. Extraction may occasionally be incomplete or incorrect. Always verify critical travel details — flights, hotel check-ins, departure times — against your original confirmation. We are not liable for errors in parsed output.

No warranty

Travel Sane is provided as-is without warranty of any kind. We do not guarantee uninterrupted availability or error-free operation.

Limitation of liability

To the maximum extent permitted by law, Travel Sane is not liable for any indirect, incidental, or consequential damages arising from your use of the service, including missed flights, accommodation issues, or any travel-related loss.

Termination

We may suspend or terminate accounts that violate these terms. You may close your account at any time by emailing privacy@travel-sane.com.

Changes to these terms

We may update these terms from time to time. We will notify you by email before material changes take effect. Continued use of the service after notice constitutes acceptance.

Governing law

These terms are governed by the laws of Hong Kong SAR, without regard to conflict of law principles.

Contact

Questions about these terms: privacy@travel-sane.com